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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Jennings

Karen Jennings

August 26, 2026

5  out of  5
rating by Karen Jennings
"I truly thank StateFarm/Mr. Will for reaching out to me. I was with another insurance company and I was paying about 320 a month for full coverage on a brand new vehicle. Mr. Will won me over and I have a new policy plus renter’s insurance for $120 cheaper and it’s the same coverage plus renter’s insurance. Thank you Mr. Will for not giving up on me. People reach out to state-farm and save yourself some money. If I knew what I know now I would have been switch companies."
We responded:
"Thank you, Karen! I'm happy you found a policy that fits your needs and saves you money. It's great to know you're satisfied with your new coverage and insurance. We're here for you, so feel free to reach out if you need anything else!"
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Jessica JP

August 24, 2026

5  out of  5
rating by Jessica JP
"I have a 2006 Toyota that I was paying $300+ for living in a very congested part of Miami. But that obstacle meant nothing to Regina who was such a DELIGHT, a well- versed professional who was empathetic to all my needs & inquires, and she also brought my monthly payment down by $100+!!! Ty for your white glove customer service!"
We responded:
"Thanks for posting your review, Jessica! Regina takes pride in ensuring your auto policy details are handled with professionalism and genuine care, and hearing how pleased you are with her white-glove service means a lot to our team. We are here whenever you need us next!"
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Sasha P

August 21, 2026

1  out of  5
rating by Sasha P
"They don't answer my calls or return my emails, switching agents"
We responded:
"Thank you for your feedback, Sasha. I'm sorry to hear about your experience with our communication. Please reach out to our office directly so we can address this and assist you further."
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Tori Lynne

August 18, 2026

5  out of  5
rating by Tori Lynne
"Regina was my sell person and she did a fantastic job. She is amazing answer all my questions found an amazing deal for me. I would recommend anyone to State Farm."
We responded:
"Tori Lynne, thank you for taking the time to leave us a review! I'm happy to hear that Regina was able to assist you so well and find a great deal. Your recommendation means a lot to us. We're always here if you need anything else!"
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Ian Nixon

August 3, 2026

5  out of  5
rating by Ian Nixon
"The staff at Sam Mainone’s office is amazing! Rachel has helped me countless times and always makes life easy the experience enjoyable! They make you feel like family."
We responded:
"Ian, I'm really happy to hear that Rachel and the rest of our team have made your experiences with us enjoyable and welcoming! We strive to treat everyone like family. We appreciate your support!"
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herman A

July 31, 2026

5  out of  5
rating by herman A
"Nicole, was very good in helping me to get the right coverage for my auto policy, thanks"
We responded:
"Thank you for your review, Herman! I'm happy we could help you find the right coverage for your auto policy. We're always here if you need anything else!"
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Joe aka J Ross Dock Hester PA CH

July 20, 2026

5  out of  5
rating by Joe aka J Ross Dock Hester PA CH
"Nichole is pleasant, knowledgeable,and clear."
We responded:
"Thank you, Joe, for sharing your experience! I'm glad to hear that Nichole was able to assist you with her pleasant and knowledgeable approach. We're here to make things clear and straightforward for you. Let us know if we can help with anything else!"
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richard gilloz

July 9, 2026

5  out of  5
rating by richard gilloz
"Easy process, saved 100 a month on my full coverage policy. Regina was great."
We responded:
"Hey, Richard! Thank you for taking the time to share your experience. I'm so glad Regina made the process easy and helped you with your auto coverage while lowering your monthly cost. We truly appreciate you choosing our office and look forward to helping whenever you need us."
Profile photo of Nick Hackett

Nick Hackett

July 8, 2026

5  out of  5
rating by Nick Hackett
"A friend referred me to Nicole. She was so helpful. Answered all my questions and helped me lower my car insurance with better coverage. Helped navigate some special circumstances needed. And she did it in such a timely manner. Highly recommend Nicole and this office. They have ensured that the whole experience was above and beyond the what the expected insurance shopping experience usually is."
We responded:
"Thank you, Nick! I'm really glad to hear that Nicole was able to assist you with your insurance needs and make the process smooth and efficient. It's wonderful to know that you had such a positive experience with our office. We appreciate your recommendation and are here if you need anything else!"
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Kris B

July 7, 2026

5  out of  5
rating by Kris B
"Nicole did an amazing job saving me over $200 dollars on my monthly car insurance payment. Would 100% recommend!!"
We responded:
"Kris, thank you for taking the time to leave us a review! I'm glad we could help you save on your car insurance. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Michelle Jackson

Michelle Jackson

June 15, 2026

5  out of  5
rating by Michelle Jackson
"Kelsey Kelsey Kelsey has been a gem !! Professional personal efficient and kind and also the new young lady her name starts with an A? Arianna maybe ? She was so helpful and got the issue to the right person (Kelsey) and bam! It’s was all taken care of same day within a couple hours and I’ve been waiting from the last time I called for a month but these ladies make a GREAT TEAM !! Keep up the great work ladies and thankyou for telling me about the hospital policy which I’ve never heard of all this time until today !! I will be getting back with you on that !!
Kind Regards
Michelle"
We responded:
"Thank you for taking the time to leave us a review, Michelle! I'm really happy to hear that our team was able to assist you efficiently and resolve your issue quickly. It's great to know that their teamwork made a difference for you. We're also glad you found the information about the hospital policy helpful. Let us know if we can help with anything else!"
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Kathryn Elkins

June 9, 2026

5  out of  5
rating by Kathryn Elkins
"I was at the DMV and needed an adjustment to my policy. I called and the staff at this location helped me immediately - very responsive and saved me from visiting the DMV twice!"
We responded:
"Kathryn, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you quickly and save you an extra trip to the DMV. We're always here to make things easier for you. Let us know if we can help with anything else!"
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M_u_s_i_c_a_08

May 19, 2026

5  out of  5
rating by M_u_s_i_c_a_08
"I just spoke with Ms. Rachel (sorry if I misspelled), & her customer service was phenomenal!!!! I was trying to do a claim with claims dept & I had trouble. So, I called my local area & she helped me! She listened to my concerns, found a solution, & I felt relieved after the phone call! I COULDN'T THANK HER ENOUGH! THANKS!!!! I recommend them! Also I've been a customer with them for some yrs now!"
We responded:
"Thank you for the review! We are happy to hear that Rachel was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Damon Giese

Damon Giese

May 14, 2026

5  out of  5
rating by Damon Giese
"My agent Alley made the experience very streamlined from beginning till end. She's very professional, personable and thorough switched over from one of the competitors, the rate was significantly less. Also bought insurance for my home. And some Life Insurance. I would recommend her to anyone that is looking for a good service and significant savings along with friendly thorough service. Had to go pick up some paperwork from her office. She expedited it very quickly for me as I was under a deadline. I appreciate her efforts and I was greeted with a big smile and professionalism. I would like to thank her for streamlining this as an easy transition.😁"
We responded:
"Thank you, Damon, for sharing your experience! I'm happy to hear that Alley made everything smooth and efficient for you. It's great to know you found our rates competitive and appreciated the friendly service. I'll be sure to pass on your kind words to Alley. If you need anything else, feel free to reach out!"
Profile photo of Gus Garcia

Gus Garcia

May 8, 2026

5  out of  5
rating by Gus Garcia
"Great Experience dealing with Regina , excellent customer care and very helpful
I will definitely recommend to anyone in need of car insurance."
We responded:
"Thank you for your review, Gus! I'm glad to hear that Regina provided you with excellent customer care and assistance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Sherry K. Scott

Sherry K. Scott

May 4, 2026

5  out of  5
rating by Sherry K. Scott
"I am very happy with the service I received from Regina! She has called to check with me every 6 months for almost 2 years to ensure if she can provide me with a better rate and she sure did at the 4 calls! She was so determined to help and took her time with me by answering any questions I had. I asked her to keep my number and called me every 6 months at my renewal and she did! Finally she could get me the best rate that beat my previous insurance company on both cars and renter insurance!"
We responded:
"Hey, Sherry! Thank you for sharing your experience with Regina and the care she’s shown over the past two years. It’s great to hear she stayed consistent with those 6 month check-ins and followed through each time you asked her to reach out. Her determination and patience in answering your questions really mean a lot to our team. We’re happy she kept in touch at each renewal and stayed connected just like you requested. It’s wonderful that she found you a rate that beat your previous company for both your car coverage and renters insurance."
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barbara blalock

May 1, 2026

5  out of  5
rating by barbara blalock
"I really enjoy the service I received from this office . Very helpful, patient, concern ed. Thank to have them"
We responded:
"Thank you for your review, Barbara! I'm happy to hear that you found our service helpful and patient. Your satisfaction is important to us, and we're grateful to have you as part of our community. Let us know if there's anything else we can assist you with!"
Profile photo of Harley Quinn

Harley Quinn

April 29, 2026

5  out of  5
rating by Harley Quinn
"Felt welcome in this branch of State Farm… Rachel is very helpful and always on top of everything, very friendly and we felt comfortable talking with her… Highly recommended for all your insurance need…"
We responded:
"Hey, there! Thank you for sharing your experience with our office and for trusting us with your homeowners and health coverage. It’s great to hear Rachel made you feel welcome and comfortable while staying on top of everything for you. We appreciate your recommendation and are glad you enjoyed working with our team."
Profile photo of Kevin Millsaps

Kevin Millsaps

April 22, 2026

5  out of  5
rating by Kevin Millsaps
"Such great service ! They were very on top of everything! Sam helped me out a lot and I would very much so recommend her to anyone looking for insurance!"
We responded:
"Kevin, thank you for your kind words! I'm glad to know that you had a positive experience and that I could help you with your insurance needs. Your recommendation is truly appreciated. If there's anything else you need, just let us know!"
Profile photo of Tammy Scott

Tammy Scott

April 20, 2026

5  out of  5
rating by Tammy Scott
"Regina was amazing!"
We responded:
"Thank you, Tammy! I'm happy to hear that Regina provided you with such a great experience. Our team is dedicated to delivering excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Nick Scarpinato

Nick Scarpinato

April 10, 2026

5  out of  5
rating by Nick Scarpinato
"Very efficient, best price I found. Very pleasant to work with. What could be better?"
We responded:
"Thank you, Nick! I'm happy to hear you found our service efficient and our prices competitive. It's great to know you had a pleasant experience working with us. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Brenda Langston

Brenda Langston

April 2, 2026

5  out of  5
rating by Brenda Langston
"I just changed my car insurance to the wonderful people at State Farm. I first spoke to Sam and Rachel helped with getting everything processed. Rachel gave me a quote for a life insurance policy and I got my car policy and a life insurance policy for less than I was paying for just my car, with a different company. So thank you both for all the help."
We responded:
"Thank you, Brenda! I'm glad Rachel was able to assist you with your insurance needs. It's wonderful that you found value in your insurance policies with us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Jennifer Cothron

March 30, 2026

5  out of  5
rating by Jennifer Cothron
"Kelsey was an absolute pleasure to do business with! Her kindness, professionalism and willingness to go the extra mile were not only appreciated but made the choice to switch from a company I have done business with for over 25 years! She patiently listened to the concerns that I had and went to bat to save me money on both my home and auto policies. I would’ve been thrilled with just that alone, but she made sure that she had everything taken care of for me and that I had opportunity to ask any question and followed up with me every step of the way. This is more than just a breath of fresh air…. It is customer service done, right!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm glad you experienced such exceptional service and support. Our team is dedicated to making sure you feel valued and well taken care of. If there's anything else you need, just let us know. We’re here to help!"
Profile photo of Curtis Clinton

Curtis Clinton

March 27, 2026

5  out of  5
rating by Curtis Clinton
"I want to personally thank Yvette for her time and patience, I personally was not considering changing my current insurance company and I didn't want to be bothered, because I thought I wasn't going to save any money. But she was patient and polite and persistent so I said go a head and see... well to my surprise I saved a lot of money. I will be referring my family and friends to call Yvette at State Farm.. thanks Yvette you're awesome!!!"
We responded:
"Thank you, Curtis, for sharing your experience! I'm delighted to hear that Yvette's patience and dedication made such a positive impact. It's fantastic that you were able to save money, and we truly appreciate your referrals. If you need anything else, feel free to reach out!"
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Nathan Burnham

March 25, 2026

5  out of  5
rating by Nathan Burnham
"Harrison was prepared, informative, and helpful."
We responded:
"Thank you for your review, Nathan! I'm glad to know you found our service informative and helpful. Our team is dedicated to providing excellent support. If you need anything else, just let us know!"